
關於DOUBLE THROW LIMITED
專注於提供優質紅白酒的專門店
我們的創立歷程
從熱愛酒文化到建立品牌的旅程
Return & Refund Policy
Thank you for shopping at DOUBLETHROWLIMITED .Items purchased at DOUBLETHROW LIMITED may be returned within 10 days
from receipt date, unless stated otherwise in the list of exceptions below.
Some products may have different policies or requirements associated with them.To be eligible for a return, your item mustbe unused and in the same condition that you received it. It must also be in
the original packaging.To complete your return, we require areceipt or proof of purchase.
Please do not send your purchase back tothe manufacturer.
There are certain situations where onlypartial refunds are granted (if applicable)
Any item not in its original condition, isdamaged or missing parts for reasons not due to our error
Any item that is returned more than 30 daysafter delivery
Refunds (if applicable)
Once your return is received and inspected,we will send you an email to notify you that we have received your returned
item. We will also notify you of the approval or rejection of your refund.If approved, then your refund will beprocessed, and a credit will automatically be applied to your credit card or
original method of payment, within a certain amount of days.Late or missing refunds (if applicable)
If you haven’t received a refund yet, firstcheck your bank account again.
Then contact your credit card company, itmay take some time before your refund is officially posted.
Next contact your bank. There is often someprocessing time before a refund is posted.
If you’ve done all of this and you stillhave not received your refund yet, please contact us at DOUBLETHROWLTD@GMAIL.COM
Delivery Policy
We ship to Hong Kong only. Our orders are shipped and delivered on business days (Monday through Friday, excluding public holidays). Our standard shipping carrier is S.F. Express. We kindly ask that you anticipate 5-7 business days for standard shipping to Hong Kong. Standard shipping charges apply.
Orders delivered to Hong Kong's Non-Industrial / Commercial Locations or Hong Kong's Remote Areas will be subject to HKD30 service charge. All payment method of the above service charges will be paid by receivers.
The orders delivered to the above locations require an additional business day.
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